DocsInk and OpiAID Team Up to Support Locals Affected by Opioid Epidemic

DocsInk and OpiAID partner to improve success rates for Medically Assisted Treatment (MAT) and Substance Use Disorder (SUD) programs by up to 33%

DocsInk, a communication and clinical services integration platform, and OpiAID, a leading provider of clinical decision support technology for MAT/SUD programs, have announced a partnership to offer an integrated solution for organizations offering treatment for behavioral health and substance use disorders.

This partnership combines the strengths of both companies to provide a comprehensive solution for MAT/SUD programs with the potential to increase success rates by up to 33%.

Medically Assisted Treatment is the gold standard for treating patients with Opioid Use Disorder. While this treatment is highly effective, retention in most programs is poor. Failure in treatment leads to a vicious cycle of relapse. Today only 1 out of 3 patients are retained in care long enough to reach a lasting recovery. Clinicians lack timely and actionable data to support clinical decision-making that can help to prevent relapse or offer a just-in-time intervention that can save a life. Patients that remain in MAT programs typically save payors approximately $43,000 while clinical outcomes are significantly improved as well.

“The integration of DocsInk and OpiAID’s services has the potential to be a game-changer for providing specific client interventions. OpiAID’s timely and actionable insights support improved clinical decision making allowing for just-in-time interventions to prevent relapse and potentially save lives.”

– Rachel Crouse, Licensed Clinical Addictions Specialist and Certified Clinical Supervisor with over 10 years of experience at Coastal Horizons Center in Wilmington

The increasing national opioid epidemic takes a tremendous toll on families; children in households with opioid misuse are at higher risk for neglect, mental health problems, drug use, accidental opioid poisoning, and family dissolution resulting from foster care placement, parental incarceration, or death. Addressing and reversing the opioid epidemic is now, more than ever, a critically important public health priority.

Rachel Crouse continues, “Combining the insights from OpiAID with the remote patient monitoring and clinical services integration platform of DocsInk provides a 360-degree solution to improve care delivery and patient outcomes at Coastal Horizons.”

“We are excited to partner with OpiAID and offer a complete solution for behavioral health organizations,” said Brad Hinely, Co-Founder of DocsInk. “Our platform streamlines communication and clinical services, while OpiAID’s AI technology provides personalized clinical insights designed to significantly improve outcomes for those in medically assisted treatment (MAT) programs.” 

OpiAID CEO David Reeser added, “Our technology simplifies clinical decision-making for the treatment of opioid use disorder. Partnering with DocsInk provides a complete solution that maximizes engagement and communication with the provider and patient.”

About DocsInk:

Founded in 2012, DocsInk is an award-winning Virtual Care Platform. Created with a collaborative care management focus, DocsInk’s open technology allows device manufacturers and Artificial Intelligence / Machine Learning services to create integrations to the most popular EHR systems and service thousands of the nation’s leading healthcare organizations.

 About OpiAID:

OpiAID is a data science company on a mission to make addiction treatment safer and more effective by leveraging machine learning to help support clinical decision-making.  

About Coastal Horizons

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities.

Bailey, G. L., Herman, D. S., & Stein, M. D. (2013, September). Perceived relapse risk and desire for medication assisted treatment among persons seeking inpatient opiate detoxification. Journal of substance abuse treatment. Retrieved March 2, 2023, from 


Medicine, S. of A. (2021). Retention strategies for medications for opioid use… : Journal of Addiction Medicine. LWW. Retrieved March 2, 2023, from

Powerful Remote Patient Monitoring RPM

Powerful Remote Patient Monitoring RPM

Remote Patient Monitoring RPM – Healthcare Technology

Remote patient monitoring, or remote patient care, is a healthcare technology that allows healthcare providers to monitor their patients remotely. Clinical evidence for the use of remote patient monitoring is everywhere, but it has only recently become more widely adopted. It is due to the emergence of new technologies and the growing demand for more efficient and cost-effective healthcare.

Remote patient monitoring enables healthcare providers to track vital signs (e.g. blood pressure, heart rate, oxygen levels) remotely. This is done with the help of devices like wearable sensors or smartphones. This allows providers to keep track of their patient’s health without the need for in-person visits.

This is particularly useful for patients with chronic conditions. Chronic conditions, such as diabetes or heart disease, are long-term illnesses that require ongoing management and care. Patients with chronic conditions often have to visit their healthcare providers regularly to monitor and manage their condition. This can be inconvenient for both the patient and the healthcare provider.

One provider who has used remote patient monitoring to help patients with chronic conditions shared the following experience:

“As a healthcare provider, I have found remote patient monitoring to be a valuable tool in managing the care of my patients with chronic conditions. The ability to monitor their health, and respond to any changes or concerns as they arise has greatly improved the care I can provide. My patients have also appreciated the convenience and improved communication that remote patient monitoring has brought to their care.”

The adoption of remote patient monitoring is significant because it represents a shift in the way healthcare is delivered. Traditionally, healthcare has been delivered in a one-size-fits-all manner, with patients visiting their provider’s office for routine check-ups and treatment. However, RPM healthcare technology can be personalized and tailored to the individual needs of each patient. This allows providers to deliver care more efficiently and effectively, improving the overall quality of care.

There are several reasons why providers should consider adopting remote patient monitoring.

It can help improve patient engagement. By allowing patients to monitor their health remotely, providers can encourage patients to take a more active role in their care. This can help improve patient compliance with treatment plans and can lead to better health outcomes.

Remote patient monitoring can help providers generate additional revenue. By providing patients with the tools and technology to monitor their own health, providers can offer additional services and charge for them. This can help providers generate additional revenue while also providing valuable services to their patients.

Remote patient monitoring can help improve the quality of care. By allowing providers to monitor their patient’s health remotely, they can identify potential health issues before they become more serious. With real-time data, healthcare providers can respond quickly to any changes or concerns in a patient’s health and make adjustments to their treatment plan as needed. This can help ensure that patients receive the most appropriate care for their condition, which can improve their health outcomes and quality of life.

There are many providers who have already adopted remote patient monitoring and have seen positive results. For example, Dr. Amy Patel, a primary care physician in New York, has been using remote patient monitoring for several years and has seen significant improvements in the quality of care she is able to provide to her patients. “Remote patient monitoring has allowed me to provide better care for my patients,” says Dr. Patel. “I can monitor their health remotely and intervene when necessary, which has led to better health outcomes for my patients.”

Features of RPM Healthcare Technology

When selecting a remote patient monitoring (RPM) platform, there are several key features and services that providers should look for. These features and services can help ensure that the RPM platform is effective and user-friendly, and can help providers provide the best possible care to their patients.


One of the first features to look for in an RPM platform is the ability to monitor a wide range of vital signs and health metrics. This includes basic metrics like heart rate and blood pressure, as well as more specialized metrics like oxygen levels and blood sugar levels. By monitoring a wide range of health metrics, providers can gain a more complete picture of their patient’s health and make more informed decisions about their care.


Another important feature to look for in an RPM platform is the ability to integrate with other healthcare technologies. For example, the platform should be able to integrate with electronic health records (EHR) systems. It allows providers to easily access and analyze patient data. It should also be able to integrate with other medical devices, such as wearable fitness trackers or glucose monitors, to provide a more complete view of a patient’s health.


In addition to these technical features, providers should also look for RPM healthcare technology platforms that offer a range of services to support their use. For example, the platform should provide training and support for providers and patients to help them get started using the technology. It should also offer ongoing technical support to help providers troubleshoot any issues that may arise.


Another important service to look for in an RPM platform is the ability to provide real-time alerts and notifications. This can help providers quickly respond to any changes or concerns in a patient’s health. This can help ensure that patients receive timely and appropriate care. The platform should also provide tools for patients to easily communicate with their providers, such as secure messaging or video conferencing, to support ongoing communication and collaboration.


Finally, providers should look for RPM platforms that offer robust data analytics and reporting capabilities. This can help providers better understand their patient’s health and make more informed decisions about their care. The platform should provide easy-to-use tools for analyzing and visualizing data. Also, customizable reports help providers track and monitor their patient’s health over time.


In conclusion, RPM Healthcare Technology is changing the way healthcare is delivered. By allowing providers to monitor their patient’s health remotely, it can improve patient engagement, and generate additional revenue. As more providers adopt this technology, it is likely to become an essential part of the healthcare landscape.

DocsInk Updates 11/14/2022


Changelog and Updates for
November 14, 2022

  • 1Athenahealth Embedded Care Management App
  • 2Shared patient monthly reports
  • 3Enhanced Careplans – Goals, Activities

Increased Viability of RPM Reimbursement

Increased Viability of RPM Reimbursement

As the nation’s healthcare costs continue to rise, Remote Patient Monitoring (RPM) has increasingly been used as a viable solution for managing patients with both chronic and acute conditions. Also sometimes referred to as Remote Physiologic Monitoring (RPM), is defined by the Center for Medicare & Medicaid Services as “the collection of physiologic data (for example ECG, blood pressure, glucose monitoring) digitally stores or transmitted by the patient or caregiver or both to the home health agency.” The uptake and movement towards different telemedicine solutions has been catalyzed by the pandemic, and many providers are discovering that RPM provides a valuable opportunity for providers and patients alike. 

Using DocsInk’s Remote Patient Monitoring platform, a single-provider practice was able to onboard 200 patients in 90 days, resulting in an increase in revenue of $50,000. Because DocsInk’s platform is built for efficiency and ease of use, the adoption and implementation of this RPM program did not require the practice to hire any additional full-time employees. Not only was the program profitable, more importantly it was effective in producing patient outcomes. The patients onboarded to this program were 93% compliant, indicating that DocsInk’s Remote Patient Monitoring solution is a powerful tool in recruiting patients to take an active role in the management of their conditions. DocsInk’s program effectively engages the patient in an engagement feedback loop, fostering outcomes for patients and providers.

Learn more

At Docsink, we connect entire healthcare communities from large organizations and health systems to practices of all specialties and sizes.  Regardless of the organization’s affiliation or existing technology, we provide simple, effective solutions that improve speed, efficiency, accuracy and options in the delivery of quality patient care.  With the widespread focus on providing value-based care, DocsInk is making it possible to provide superior care while also maximizing reimbursements.  In today’s environment, shifting the way we approach healthcare is essential and DocsInk is on the cutting edge of where the industry is headed. 

To learn more about DocsInk and our solutions, please visit