DocsInk and OpiAID Team Up to Support Locals Affected by Opioid Epidemic

DocsInk and OpiAID partner to improve success rates for Medically Assisted Treatment (MAT) and Substance Use Disorder (SUD) programs by up to 33%

DocsInk, a communication and clinical services integration platform, and OpiAID, a leading provider of clinical decision support technology for MAT/SUD programs, have announced a partnership to offer an integrated solution for organizations offering treatment for behavioral health and substance use disorders.

This partnership combines the strengths of both companies to provide a comprehensive solution for MAT/SUD programs with the potential to increase success rates by up to 33%.

Medically Assisted Treatment is the gold standard for treating patients with Opioid Use Disorder. While this treatment is highly effective, retention in most programs is poor. Failure in treatment leads to a vicious cycle of relapse. Today only 1 out of 3 patients are retained in care long enough to reach a lasting recovery. Clinicians lack timely and actionable data to support clinical decision-making that can help to prevent relapse or offer a just-in-time intervention that can save a life. Patients that remain in MAT programs typically save payors approximately $43,000 while clinical outcomes are significantly improved as well.

“The integration of DocsInk and OpiAID’s services has the potential to be a game-changer for providing specific client interventions. OpiAID’s timely and actionable insights support improved clinical decision making allowing for just-in-time interventions to prevent relapse and potentially save lives.”

– Rachel Crouse, Licensed Clinical Addictions Specialist and Certified Clinical Supervisor with over 10 years of experience at Coastal Horizons Center in Wilmington

The increasing national opioid epidemic takes a tremendous toll on families; children in households with opioid misuse are at higher risk for neglect, mental health problems, drug use, accidental opioid poisoning, and family dissolution resulting from foster care placement, parental incarceration, or death. Addressing and reversing the opioid epidemic is now, more than ever, a critically important public health priority.

Rachel Crouse continues, “Combining the insights from OpiAID with the remote patient monitoring and clinical services integration platform of DocsInk provides a 360-degree solution to improve care delivery and patient outcomes at Coastal Horizons.”

“We are excited to partner with OpiAID and offer a complete solution for behavioral health organizations,” said Brad Hinely, Co-Founder of DocsInk. “Our platform streamlines communication and clinical services, while OpiAID’s AI technology provides personalized clinical insights designed to significantly improve outcomes for those in medically assisted treatment (MAT) programs.” 

OpiAID CEO David Reeser added, “Our technology simplifies clinical decision-making for the treatment of opioid use disorder. Partnering with DocsInk provides a complete solution that maximizes engagement and communication with the provider and patient.”

About DocsInk:

Founded in 2012, DocsInk is an award-winning Virtual Care Platform. Created with a collaborative care management focus, DocsInk’s open technology allows device manufacturers and Artificial Intelligence / Machine Learning services to create integrations to the most popular EHR systems and service thousands of the nation’s leading healthcare organizations.

 About OpiAID:

OpiAID is a data science company on a mission to make addiction treatment safer and more effective by leveraging machine learning to help support clinical decision-making.  

About Coastal Horizons

At Coastal Horizons, our mission is to provide a continuum of professional services to promote healthier lives, stronger families, and safer communities.

Bailey, G. L., Herman, D. S., & Stein, M. D. (2013, September). Perceived relapse risk and desire for medication assisted treatment among persons seeking inpatient opiate detoxification. Journal of substance abuse treatment. Retrieved March 2, 2023, from 


Medicine, S. of A. (2021). Retention strategies for medications for opioid use… : Journal of Addiction Medicine. LWW. Retrieved March 2, 2023, from

Remote Patient Monitoring Services – Benefits

Remote Patient Monitoring Services – Benefits

The healthcare industry is undergoing a significant shift from traditional fee-for-service models to value-based care models. Value-based care is a healthcare delivery model that focuses on improving patient outcomes and delivering high-quality care. Instead of being reimbursed based on the number of services provided. Healthcare providers are paid based on the quality of care they deliver and the outcomes they achieve for their patients.

One of the key components of value-based care is the use of performance metrics to measure the effectiveness of care. These metrics can include clinical outcomes, patient satisfaction, and cost efficiency. By tracking and measuring these metrics, healthcare providers can identify areas where they can improve the quality of care they deliver and make necessary changes to their care delivery processes.

In addition to improving patient outcomes, value-based care can also help control healthcare costs. By incentivizing healthcare providers to deliver high-quality, cost-efficient care, value-based care can help reduce the overall cost of healthcare. This can be especially beneficial in rural areas. Where access to care may be limited and healthcare costs may be higher.

The shift to value-based care models has led to an increase in the adoption of remote patient monitoring software. As they offer an efficient way to provide high-quality care to patients.

Remote patient monitoring services allow healthcare providers to remotely monitor the health of their patients using a variety of technologies, such as wearable devices and mobile apps. This allows providers to track patients’ vital signs, symptoms, and other important health information in real-time. By using remote patient monitoring services, providers can detect potential health issues early on and intervene before they become more serious.

One of the key benefits of RPM is that it allows patients to receive care from the comfort of their own homes. This can be especially beneficial for patients who may have difficulty traveling to a healthcare facility. Such as older adults or individuals with mobility issues. By providing patients with the ability to receive care remotely, RPM solutions can help increase their engagement with the healthcare system.

Helping RPM solutions

In addition, RPM solutions can help improve patients’ adherence to their treatment plans. By regularly monitoring patients’ health indicators and providing them with feedback. RPM solutions can help patients better understand their health conditions and the importance of following their treatment plans. This can help improve their overall health and reduce the risk of complications.

RPM solutions can also help healthcare providers better engage with their patients. By providing patients with regular updates on their health, RPM solutions can help healthcare providers build stronger relationships with their patients and improve their satisfaction with their care. This can help improve patient adherence and ultimately lead to better health outcomes.

A patient using a remote monitoring service for multiple years reported improved management of their chronic condition. She no longer has to visit the hospital as frequently, and she feels more in control of her health. Another patient uses a wearable device to monitor his blood pressure. It is reported that the device has helped him to identify potential health issues before they became more serious.

Benefits of Remote patient monitoring services

The adoption of remote patient monitoring services has also had a positive impact on the healthcare workforce. Below is a list of some of the reasons why health systems are implementing remote patient monitoring services.

  1. Improved work-life balance: One of the major challenges facing the healthcare workforce is the demands of the job, which can often lead to burnout. Remote patient monitoring services can help to alleviate some of this burden by allowing providers to monitor their patients remotely, which can free up time for other tasks. This can help providers to achieve a better work-life balance and reduce the risk of burnout.
  2. Enhanced collaboration: Remote patient monitoring services can also improve collaboration among healthcare providers. By providing real-time data and insights into patients’ health, these services can facilitate more effective communication and coordination among providers. This can help to ensure that patients receive the best possible care, as providers can quickly and easily share information and collaborate on treatment plans.
  3. Increased job satisfaction: Another benefit of remote patient monitoring services is that they can increase job satisfaction among healthcare providers. By providing providers with the tools and technologies they need to monitor their patients more effectively, these services can help providers to feel more in control of their work and more confident in their ability to provide high-quality care. This can lead to increased job satisfaction and a more positive work environment.

Views of practice administrator

Listen to what this practice administrator had to say about remote patient monitoring services:

As the administrative director of a rural healthcare clinic. I have seen firsthand the positive impact that remote patient monitoring (RPM) services can have on our staff and patients.

One of the biggest challenges we face in rural healthcare is ensuring that our patients have access to the care they need. Even when they are unable to physically visit our clinic. With RPM services, we are able to monitor our patients’ vital signs and other health indicators remotely. It allows us to provide timely care and intervene when necessary.

Not only does RPM help us provide better care to our patients. It also helps us reduce the number of unnecessary hospital visits and emergency department visits. This not only benefits our patients, but it also helps us control healthcare costs and better manage our limited resources.

From a staff perspective, RPM services have made our jobs easier and more efficient. By allowing us to monitor our patients remotely, we are able to spend more time on patient care and less time on administrative tasks. This has helped us provide better care to our patients and has also reduced burnout among our staff.

In addition, RPM services have helped us improve our patients’ satisfaction with their care. By providing them with more timely and convenient access to care. We have been able to improve their overall health and quality of life.

Overall, I highly recommend the use of RPM services in rural healthcare settings. By providing better access to care and improving patient outcomes. RPM services can help us provide high-quality care to our patients and better manage our limited resources.


In conclusion, the shift to value-based care models has led to an increase in the adoption of remote patient monitoring services. These services provide patients with better quality of care and can help to reduce provider burnout. By using remote patient monitoring services, healthcare providers can monitor their patients more effectively and intervene before potential health issues become more serious.

Patient Monitoring Companies – Choosing for Preference

Patient Monitoring Companies – Choosing for Preference

Patient monitoring companies are a growing industry in healthcare, as more and more patient’s health system, and their providers turn to technology to improve care and outcomes. These companies offer a range of services and products. It including RPM devices that allow patients to track and share their health data with their care team from the comfort of their own homes and help reduce costs.

RPM devices can include wearable sensors, smart devices, or other technology that can monitor a patient’s vital signs. This data can be automatically transmitted to the patient’s care team, allowing them to track the patient’s health in real time. RPM can also include telehealth services, such as virtual visits with a healthcare provider or other care team member.

Some Examples of RPM

Many patients have found RPM to be a valuable tool in managing their chronic conditions, such as diabetes, heart disease, or hypertension. Medical devices transform healthcare delivery and improve patient satisfaction. Just listen to what Jane had to say.

Jane, a 38-year-old with type 2 diabetes, says that her RPM device has helped her stay on track with her medication regimen and make healthier lifestyle choices. “Before I started using the device, I was struggling to keep my blood sugar levels under control,” she says. “Now, I can see my levels throughout the day and make adjustments to my diet and exercise plan as needed. It’s made a huge difference in my health and quality of life.”

RPM is also beneficial for patients with complex or serious health conditions, as it allows their care team to monitor their health. Just take this patient’s experience for example.

Sarah, a 56-year-old with heart failure, says that her RPM device has given her peace of mind and improved her health. “I was always worried about my heart health and whether I would have another cardiac event,” she says. “But now, my care team can monitor my heart function and other vital signs and let me know if there are any changes. It’s been a huge relief for me and my family.”

Patient monitoring companies offering RPM

There are several patient monitoring companies that offer RPM services and products, including Medtronic, Philips, and DocsInk. These companies provide a range of devices and services, from wearable sensors to telehealth platforms, to meet the needs of different patients and healthcare systems. Many of these companies also offer support and education for patients and their caregivers, as well as integration with electronic health records and other healthcare technologies.

Overall, patient monitoring companies are playing a vital role in improving the care and outcomes of patients with chronic conditions or complex health needs. With RPM, patients can better manage their health and avoid costly and potentially dangerous complications, while healthcare providers can provide more personalized and timely care. As technology continues to advance, patient monitoring companies will continue to be at the forefront of healthcare innovation.

In addition to remote patient monitoring (RPM), patient monitoring companies may also offer other services and products, such as outsourced clinical services or in-house managed care programs. These programs can help healthcare providers and patients manage chronic conditions, reduce hospitalizations and healthcare costs, and improve overall health and quality of life.

Outsourced clinical services

Outsourced clinical services refer to the practice of hiring a third-party company. They manage certain aspects of a patient’s care, such as medication management, disease management, or care coordination. This model allows healthcare providers to focus on delivering high-quality care. Also avoid being overwhelmed by administrative tasks or resource constraints. It can also provide patients with access to specialized expertise and support that may not be available in their local area.

For example, a primary care clinic may hire a patient monitoring company to manage the care of their patients with diabetes. The company would provide education, support, and medication management for these patients, as well as regular check-ins and monitoring to ensure that their diabetes is well-controlled. This can help the clinic provide better care for their patients and avoid costly hospitalizations or complications from uncontrolled diabetes.

In-house managed care programs

In-house managed care programs, on the other hand, refer to the practice of managing a patient’s care within the healthcare provider’s own organization. This can include things like disease management clinics, care coordination teams, or other specialized programs. The benefit of this model is that it allows the healthcare provider to have control over the patient’s care. And a deeper understanding of the patient’s needs and preferences.

For example, a hospital may offer an in-house managed care program for patients with heart failure. This program could include regular check-ups with a provider, medication management, and lifestyle support, such as exercise and nutrition counseling. The program would be run by the hospital’s own staff, allowing for better coordination between the patient’s care team. This can help the hospital provide better care for their patients and reduce the risk of hospital readmissions.

Both outsourced clinical services and in-house managed care programs have their benefits and drawbacks. Outsourced clinical services can provide access to specialized expertise and support. But may not be as closely integrated with the patient’s overall care. In-house managed care programs can provide better coordination and communication. But that may be limited by the healthcare provider’s resources and expertise. Ultimately, the best approach will depend on the patient’s needs and preferences. And the capabilities and goals of the healthcare provider.

Different Services and Products by RPM

Patient monitoring companies offer a range of services and products. That includes RPM, outsourced clinical services, and in-house managed care programs or rpm programs. These programs can help patients manage their chronic conditions, and improve their overall health and quality of life. Whether outsourced or in-house, these programs can provide valuable support and expertise to patients and healthcare providers alike.

Remote patient monitoring (RPM) programs can be an effective tool for helping patients lose weight and improve their overall health. However, the best clinical approach to these programs will depend on the patient’s needs, preferences, and goals.

One clinical approach to RPM for weight loss is to use wearable sensors or other technology. It tracks the patient’s physical activity, diet, and other health metrics. This data can be automatically transmitted to the patient’s care team. They can provide feedback and support to help the patient make healthier choices. For example, a patient’s care team may recommend increasing their daily step count, or increasing diet.

Another clinical approach is to use RPM to provide regular check-ins and support for the patient. This can include telehealth visits with a healthcare provider or other care team member. As well as educational materials and resources to help the patient make healthier choices. For example, a patient’s care team may provide them with a personalized weight loss plan. As well as guidance on how to incorporate exercise and healthy eating into their daily routine.


In conclusion, remote patient monitoring is an important healthcare technology that is changing the way healthcare is delivered. By allowing providers to monitor their patient’s health remotely, it can improve patient engagement. Also generate additional revenue, and improve the quality of care. As more providers adopt this technology, it is likely to become an essential part of the healthcare landscape.

Remote Patient Monitoring Companies-Overview

Remote Patient Monitoring Companies-Overview

Remote patient monitoring (RPM) is a type of healthcare technology that allows patients to be monitored remotely by healthcare providers. This means that patients can receive care from the comfort of their own homes, without having to visit a hospital. RPM is particularly useful for patients with chronic conditions, such as diabetes or heart disease. And someone who needs frequent monitoring and support to manage their health.

When choosing a remote patient monitoring platform, there are several factors to consider. One of the most important is the degree of customization that the platform offers. Because every patient is unique, it is important to have a platform that can be tailored to each individual’s needs. This might include the ability to monitor specific health metrics, such as blood pressure or blood sugar levels. Also to set up reminders for medication or self-care activities.

Remote patient monitoring (RPM) programs allow healthcare providers to monitor the health of patients from a distance. These programs allow healthcare providers to collect data on their patients’ health. This helps in providing timely care, even when the patients are not physically present at a healthcare facility. RPM programs can be customized to meet the unique needs of each patient, allowing doctors to provide the most effective care possible.


1. Customized RPM

One of the key benefits of RPM programs is that they can be customise to meet the specific needs of each patient. For example, a patient with a chronic condition, such as diabetes. He may require regular monitoring of their blood sugar levels to ensure that their condition is well-controlled.

An RPM program for this patient might include the use of a wearable device that measures their blood sugar level. Then transmits the data to their healthcare provider in real-time. This allows for the monitoring of patients vital signs to improve health and provide timely interventions as needed.

Another benefit of RPM programs is that they can be customise to fit the individual preferences of each patient. Some patients may prefer to wear health-monitoring devices, while others may prefer devices that stay at home. RPM programs can be tailored to meet the preferences of each patient. This allows them to receive care in a way that is most comfortable for them.

RPM programs can also be customise to fit the specific needs of each healthcare provider. For example, some providers may want to use RPM programs to monitor the health of their patients with chronic conditions. While others may want to use them to provide post-discharge care to patients who have recently been discharge.

RPM programs can be tailor to meet the specific needs of each provider, allowing them to provide the most effective care possible. As the technology continues to advance, RPM programs are likely to become an increasingly important part of the healthcare landscape.

2. Choosing Level Of Support

Another important factor to consider when choosing a RPM platform is the level of support that the company provides. This might include access to healthcare professionals for advice and guidance. Also tools and resources to help patients manage their health. Some Remote patient monitoring (RPM) companies also offer additional services, such as telehealth consultations. It can be useful for patients who need more comprehensive care.

3. Integrating Healthcare Technology

Another important feature to look for in an RPM platform is the ability to integrate with other healthcare technologies. For example, the platform should be able to integrate with electronic health records (EHR) systems. This can allow providers to easily access and analyze patient data. It should also be able to integrate with other medical devices to provide a complete view of a patient’s health.

Considerations For RPM

If you’re considering adopting a RPM platform for your practice, it’s important to ensure that you’re ready for the change. Here are a few key factors to consider when deciding if you’re ready to adopt a remote patient monitoring platform:

  1. Your patients: The first thing to consider is whether your patients would be receptive to using a remote patient monitoring platform. Many patients may be hesitant to use technology for their healthcare, so it’s important to make sure that you have a plan in place to educate them about the benefits of using a remote patient monitoring platform. You should also consider whether your patient population is well-suited for remote monitoring, as some conditions may not be appropriate for remote monitoring.
  2. Your staff: Another important factor to consider is whether your staff is ready to use a remote patient monitoring platform. It’s important to make sure that your staff is trained on how to use the platform and is comfortable with the technology. If your staff is not familiar with using technology in their work, it may take some time for them to get up to speed.
  3. Your workflow: Before adopting a remote patient monitoring platform, it’s important to evaluate your current workflow to determine how the platform will fit into your existing processes. You should also consider how the platform will affect your staff’s workload and whether you have the necessary resources in place to support the implementation of the platform.
  4. Your budget: Finally, it’s important to consider your budget when deciding whether to adopt a remote patient monitoring platform. The cost of implementing a remote patient monitoring platform can vary, so it’s important to carefully evaluate the costs and benefits before making a decision.


There are several remote patient monitoring companies on the market, each offering different features and services. Some of the most well-known include:

  • VitalConnect: This company offers a range of RPM solutions, including wearable devices that track a patient’s vital signs, such as heart rate and body temperature. VitalConnect’s platform also includes tools for managing medication, scheduling appointments, and tracking health metrics.
  • iHealth Labs: This company offers a range of RPM devices, including blood pressure monitors, blood glucose meters, and activity trackers. iHealth’s platform allows patients to track their health metrics, share them with their healthcare providers, and receive personalized feedback and support.
  • DocsInk: This medical technology company offers a range of RPM solutions, including devices for monitoring heart health, diabetes, and respiratory conditions. DocsInk’s platform includes tools for managing medications, setting reminders, and tracking health metrics.
  • Philips: This global healthcare company offers a range of RPM solutions, including devices for monitoring blood pressure, weight, and sleep patterns. Philips’ platform allows patients to track their health metrics, share them with their healthcare providers, and receive personalized feedback and support.

Overall, remote patient monitoring offers a convenient and effective way for patients to receive care from their own homes. By choosing a customizable and supportive platform, patients can effectively manage their health and stay on track with their treatment plans.

Using Remote Monitoring To Keep Your Loved One Safe

Using Remote Monitoring To Keep Your Loved One Safe


You might not be able to attend your family’s important doctor’s appointments. Without going,you would still like to know what the doctor says. A blog article about how Remote Monitoring Healthcare can help in these medical situations. Remote patient monitoring (RPM) technology is one of the techniques US hospitals and health systems use to enhance results and cut costs.

What is Remote Monitoring?

Remote Monitoring Healthcare is a technology that allows caregivers to keep an eye on the patients who are living in their homes remotely. By using this technology, caregivers get assured that they are safe and monitored. In addition, remote monitoring can help caregivers detect any changes or abnormalities in a loved one’s health that may not appear on a regular medical checkup.

There are a few things to get started with remote monitoring. First, you will need a device called a “monitor” or a “monitoring station.” A monitor is a small device plugged into the internet and attached to a home network. It collects data from the connected devices and sends the information to the monitoring station.

When Should You Use Remote Monitoring?

When someone suffers from dementia, it’s essential to take every possible measure to keep them safe. One way to do that is through remote monitoring. Remote monitoring Healthcare can help you stay in touch with the patient and ensure they’re safe and getting the care they need. Here are some things to keep in mind when using remote monitoring:

  • Make sure you have a good connection: The most critical part of using remote monitoring is a good connection. If you can’t get a good signal, the patient won’t be able to see or hear you, and the monitoring will be useless. Make sure your home is well-equipped with an adequate internet connection and enough bandwidth so that the monitor can transmit data uninterrupted. 
  • Choose the right technology: There are many types of remote monitoring software, so it’s essential to choose the right one for your needs. Some technologies are better for transmitting audio or video, while others are better for tracking activity. You’ll take into consideration how long you want the monitor to stay active and how often you’ll need to check in on them. 

A few people should use remote monitoring systems to keep their patients safe. These include those who care for people living in an institution and those who care for someone who is living at home. Additionally, those living with a disability or suffering from dementia.

Remote monitoring systems benefit these individuals by allowing them to track their loved one’s health and activity remotely. This information helps to make informed decisions about the care that needs to be given. Additionally, it alerts caregivers if there is anything wrong with the patient and how to address any concerns.

If you are one of these individuals, you should consider using a remote monitoring system. There are many different systems on the market, so you must find one that meets your needs.


DocsInk assists in using these particular technologies to facilitate the electronic exchange of information between patients and doctors. Still, only one delivery method is available in the broader telehealth market. Docsink, a leading remote patient monitoring (RPM) and secure communication platform are dedicated to providing easy-to-use solutions that help our country’s most vulnerable patient groups receive better treatment and access to care.