Security Trust Center
This document details the steps we take to ensure the privacy and security of your protected health information (PHI) while allowing you to connect with healthcare groups and agencies that provide services.
How does DocsInk keep protected health information safe and private?
DocsInk ensures the safety of your health information in digital storage, like a virtual, locked file cabinet. As part of this, DocsInk obeys all laws on securing your protected health information and keeping it private.
In the world of healthcare, information security is vital. Companies that deal with patient’s personal health information must meet key healthcare regulations for securing all data. When health information was only on paper, security was as simple as using a locked file cabinet. Present day, with the rise of digital information, companies need guidelines for how to store digital information securely and protect it from threats.
The HIPAA Security Rule is the first set of national standards for protecting digital health information. The goal of this rule is to protect digital information that identifies you, while still allowing healthcare providers access to the information they need.
The HITECH Act gives more severe penalties for not protecting data. DocsInk fully understands these rules and has added security to our digital storage of your health information. This makes DocsInk a leading Home Health solution provider in healthcare.
What does DocsInk do with protected health information?
We understand that Protected Health Information (PHI) is personal and private, and we are dedicated to keeping your PHI secure yet accessible as needed for your healthcare.
Part of DocsInk’s business is an exclusive Platform as a Service (PaaS), meaning it provides the structure to connect home health agencies and payers to the information they need to provide service.
Our protection of your information includes all administrative, technical, and physical safeguards needed. We store all Information you provide with an authorized and secure cloud services provider.
What technologies and practices does DocsInk use to safeguard protected health information?
DocsInk has years of experience managing large scale healthcare services using a robust set of security technologies and practices.
To safeguard your information, we:
- Control identity and user role-based access to our cloud platforms, data, and applications.
- Defend against threats and malware on all our cloud services.
- Enforce intrusion detection, intrusion protection, distributed denial-of-service(DDoS) attack prevention, extensive monitoring, encrypted key management,regular penetration testing and audits, and data analytics and machine learning tools to help mitigate threats to the DocsInk systems.
- Report all security breaches to law enforcement, partners, patients and health companies, as required by law.
- Provide updated employee training and implement new policies and improve security. Special attention and training is provided to our employees to ensure they are taking all possible steps to protect our systems and the PHI we receive or generate.
- Encrypt all protected health information. This is covered further below.
Contact Us:
For any questions regarding Data Security or Compliance, please contact DocsInk’s Compliance at: infosecurity@docsink.com