With the widespread focus on providing value-based care, DocsInk is making it possible to provide superior care while also maximizing reimbursements.  In today’s environment, shifting the way we approach healthcare is essential and DocsInk is on the cutting edge of where the industry is headed.  We are excited to be growing our team and are looking for driven individuals with a passion for making a difference in the healthcare industry.

DocsInk is looking for an energetic and motivated individual to join our growing team in Wrightsville Beach, North Carolina! Your primary responsibility is to serve as both the technology and clinical expert for DocsInk customers.  You will be the face of DocsInk for many and will become a key point of contact for allocated accounts. Most of all, we are looking for an altruistic person who genuinely wants to help make a difference in healthcare.  This is a full-time on-site position located in Wrightsville Beach, North Carolina.

People are our most important asset and the number one reason we all love working at DocsInk.  As a team, we value accountability, transparency and collaboration.  We have agile teams, with clear, outcomes-focused goals.  Delivering innovative solutions and superior service are at the forefront of what we do, and the collective ideas of the team allow us to continue to excel in a fun and energetic environment.

Role/Responsibilities

• Become an expert in DocsInk’s software platform and all incorporated solutions
• Provide effective product demos and training to prospective clients and discuss workflow solutions that will meet their use case requirements
• Serve as the liaison between DocsInk’s technical department and the medical professionals utilizing the software
• Assist in the development, implementation, training, evaluation, and maintenance of the DocsInk software to both new and existing users
• Review feedback from customers, compiling and analyzing support data and recommend procedural and training changes as appropriate
• Review client accounts to ensure successful usage of the software platform
• Perform live and on-site presentations and training
• Monitor and control numerous concurrent tasks in tandem

Knowledge and Skills Required

• Bachelor’s degree in Nursing or related health care profession preferred
• Understanding of Health Information Management, Healthcare Administration, IT or related computer science field
• Knowledge of HIPPA guidelines
• Familiarity with electronic medical records
• Proficiency in both Capitated Patient Models (ACOs) and Fee for Service Models
• Understanding of IT system design
• Project management experience
• Deep understanding of clinical workflows, EHRs, and clinical documentation
• Ability to interpret a variety of workflows and provide ad hoc workflow analysis
• Proficiency in Microsoft Office Suite

Qualification and other Attributes Required

• 3-5+ years of clinical experience
• 1+ years of experience with medical coding or billing
• EMR Systems: 3 years (Required)
• Energetic, positive, and excited to work in the healthcare-software industry!
• Experience showing product demos or conducting webinars
• Ability to thrive in a fast-paced, collaborative team environment
• Capacity to learn new software products and adapt quickly
• Outstanding communication, listening, and presentation skills

Compensation

• Commensurate with experience
• Full Benefits package: Health Insurance, 401K, Company Cell phone and more
• Approved Company Travel expenses

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Website

• https://docsink.com

Interested & Qualified Applicants:

Please submit your Resume along with References and Salary History to:

Victoria Proctor

vproctor@docsink.com

910.746.3566

PO Box 749

Wrightsville Beach, NC 28480