CCM Solution by DocsInk Achieves Pharmacist eCare Plan, Level 3, Active Medication Capability

by | July, 29th, 2020

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DocsInk is the leading Chronic Care Management (CCM) and collaborative communication platform and because of this, Healthcare stakeholders nationwide rely on it. Therefore, it is with great fanfare we are able to announce we’ve achieved Level 3 (active medication) capability from Community Care of North Carolina (CCNC) for the Pharmacist eCare Plan initiative.

What are the implications?

Firstly, let’s discuss the eCare Plan. The Pharmacist eCare Plan has become the standard for interoperability and exchange of information. It allows pharmacies to better coordinate care, and addresses active medication lists as well as drug therapy problems, gaps in care and interventions and patient-centered goals. The plan itself has some bona fides. It was developed in conjunction with the Office of the National Coordinator for Health Information Technology, and is endorsed by The Pharmacy Health Information Technology Collaborative (PHIT). Details are available by clicking here.

It follows, then, that the country’s leader in CCM and collaborative communication would be on the ground floor of the offering.

The big news? DocsInk is the only technology company with a CCM solution that has met Level 3 for the Pharmacist eCare Plan. As a result, community pharmacies using DocInk’s application can share care plans electronically with other care team providers. And, Pharmacists enjoy reduced costs, improved health outcomes, and faster payment for work performed.

Julie Thomas, DocsInk CEO, had this to say:

“Obtaining Level 3 demonstrates at least two of our commitments. First, it reflects our dedication to promoting interoperability, and secondarily it indicates effectiveness in sharing patient data in real-time. Furthermore, as pharmacies expand clinical services ‘beyond the fill,’ we will partner with them to increase revenue via compensation for care interventions.”

What Pharmacists Think about DocsInk’s CCM Solution

CPESN Luminary Amina Abubaker, PharmD, is owner of RxClinic Pharmacy and Avant Institute of Clinicians in Charlotte, NC. Here’s what she says:
“DocsInk is part of the Center for Medicare and Medicaid Innovation (CMMI) grant-funded program. So, as we use their CCM platform, we value them as innovators. They share our passion for integrating clinical services into community pharmacies. As a result, it helps us be integral members of the patient’s care team.”

Troy Trygstad is the VP of Pharmacy Programs at Community Care of North Carolina. “DocsInk is a great example of what the eCare Plan is meant to be,” he said. “Starting with the Chronic Care Management documentation, we appreciate the activity submission and care plan coordination. The active medication list capability is an essential component. It transcends both pharmacy and practice, so they can easily reconcile medications and work together collaboratively.”

Finally, Pharmacies that currently use DocsInk’s CCM software have access to DocsInk’s eCare Plan submission at no extra expense. Most importantly, the eCare Plan is available as a stand-alone solution as are all features of DocsInk’s application,

About DocsInk

Medical care teams and clinicians love DocsInk. That’s because the app addresses administrative, billing, secure communication, data-sharing and clinical work-flow needs associated with collaborative-care models. Moreover, the company integrates standard HL7 and Fast Healthcare Interoperability Resources (FHIR). Subsequently, it streamlines processes, and includes:

  • mobile charge capture
  • secure messaging
  • integrated on-­call calendar
  • referral/consult management
  • chronic care management
  • enhanced pharmacy services
  • automated admission and discharge notifications
  • transitional care management
  • and finally, real-time reporting with dashboard views.

DocsInk’s mobile application is available for download in iTunes and Google Play. Additionally, you can learn more about DocsInk or schedule a demo at

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