WILMINGTON, N.C. – August 5, 2025 – DocsInk is proud to spotlight Madison Huckabee, our forward-thinking Product Manager who turns frontline feedback into features that keep DocsInk at the cutting edge of virtual care.

Huckabee joined DocsInk in 2020 after two years in plastic-injection manufacturing for healthcare products. She spent four years in client services and operations—gaining a 360-degree view of customer needs—before stepping into product management seven months ago. Her cross-functional background fuels the rapid delivery of new RPM and care-coordination capabilities that users praise for their simplicity and speed.

A graduate of North Carolina State University with a B.S. in Industrial & Systems Engineering and a minor in Entrepreneurship, Huckabee uses Lean-Six-Sigma discipline to streamline every release. Previously, she led DocsInk’s company-wide rollout of modern operations software and now champions feature launches that shorten clinician workflows and delight patients.

“Teamwork and agility are baked into DocsInk’s culture,” Huckabee says. “I love translating ideas from our incredible clients into market-disrupting solutions that raise the bar for virtual care.”

Prior to DocsInk, she served as an Industrial Engineer at Jabil Packaging Solutions, optimizing production lines for medical-grade packaging.

When she’s off the clock, you’ll likely find Huckabee surfing North Carolina’s barrier-island breaks, traveling with family, or scouting her next beach destination.

About DocsInk
DocsInk is at the forefront of digital health, equipping healthcare organizations with scalable, user-friendly solutions for virtual care. From remote patient monitoring to real-time consultations, DocsInk’s comprehensive platform enables providers to deliver exceptional patient care anytime, anywhere. Learn more at www.docsink.com.

WILMINGTON, N.C. – July 25, 2025 – DocsInk is shining the spotlight on Civanna Hoffman, the company’s Client Services Lead, whose mission is to translate every customer’s needs into product-enhancing action items and an outstanding service experience.

With more than a decade in customer care and seven years in healthcare, Hoffman is known for her enthusiasm, organization, and ability to prioritize what matters most to clinicians and administrators. Since joining DocsInk in February 2022, she has overseen all client support operations, serving as the crucial bridge between end-users and the development team to ensure that feedback becomes real-world platform improvements.

“DocsInk has a family-like culture that naturally extends to how we care for our clients,” Hoffman says. “Understanding each customer’s unique workflow—and then championing their ideas internally—is the most rewarding part of my role.”

Hoffman earned a Bachelor of Science in Interpersonal and Organizational Communication and a minor in International Studies from East Carolina University, equipping her with the interpersonal insight that powers her client-engagement approach. Outside the office, she is an avid traveler who has volunteered across five continents—experiences that sharpen her empathy for diverse healthcare environments. A proud Ohio native, she also sustains a long-running family tradition of cheering on the Ohio State Buckeyes at “the Horseshoe.”

About DocsInk

DocsInk is at the forefront of digital health, equipping healthcare organizations with scalable, user-friendly solutions for virtual care. From remote patient monitoring to real-time consultations, DocsInk’s comprehensive platform enables providers to deliver exceptional patient care anytime, anywhere. For more information, visit www.docsink.com.

WILMINGTON, N.C. – July 16, 2025 –

DocsInk, a leading provider of virtual-care and remote patient-monitoring solutions, today announced the appointment of Chuck Schneider as Chief Technology Officer (CTO). Schneider brings more than 28 years of healthcare-software leadership, 11 U.S. patents, and a track record of scaling cloud-native, clinician-centric platforms used on five continents.

As CTO, Schneider will spearhead DocsInk’s product strategy, architecture, and engineering operations, with a mandate to expand the company’s AI-enabled remote-care ecosystem and further reduce clinician workload. During his 26-year tenure at Cerner Corporation, Schneider rose from one of the original PowerChart developers to Vice President over digital factory, testing strategy, and cloud application development, where he led large-scale migrations to AWS and launched enterprise mobile frameworks adopted across thousands of hospitals worldwide. Most recently, Schneider founded Redpoint Summit, focusing on innovations that curb clinician burnout and streamline hospital costs, and co-founded Guardian Alpha to reduce health risks through early detection. He also serves on the board of Roots and Rounds, a nonprofit dedicated to cultivating multi-generational leadership in the workplace.

“DocsInk’s mission—leveraging technology to enhance people’s quality of life—perfectly aligns with my passion for building solutions that let clinicians focus on care rather than clicks,” said Chuck Schneider. “Together with DocsInk’s talented, purpose-driven team, we’ll deliver an even more intuitive, data-driven platform that empowers providers and patients alike.”

Schneider holds a B.S. in Management Information Systems from Iowa State University, a Financial Management Certificate from Cornell University, and an Executive Certificate in Global Healthcare Leadership from the University of Missouri–Kansas City. Outside the office, he is an avid mountain climber, ultrarunner, backpacker, and orchardist.

“Chuck blends visionary engineering with deep empathy for clinicians’ daily challenges,” said DocsInk President Clay Malloy. “His leadership will accelerate our roadmap for AI-powered remote patient monitoring, drive measurable outcomes for value-based care, and solidify DocsInk as the industry’s innovation engine.”

About DocsInk

DocsInk is at the forefront of digital health, equipping healthcare organizations with scalable, user-friendly solutions for virtual care. From remote patient monitoring to real-time consultations, DocsInk’s comprehensive platform enables providers to deliver exceptional patient care anytime, anywhere. For more information, visit www.docsink.com

WILMINGTON, N.C. – July 8, 2025 – DocsInk, a leading developer of AI-enabled virtual-care and remote-patient-monitoring solutions, today announced the appointment of Blaire McElroy, BSN, RN, BA, as Vice President of Clinical Solutions. A bilingual critical-care nurse turned digital-health executive, McElroy brings more than 18 years of frontline and leadership experience spanning bedside CVICU care, remote-care program design, and national telehealth start-ups.

In her new role, McElroy guides the strategic direction of DocsInk’s clinical offerings, translates provider requirements into product roadmaps, and drives adoption of remote patient monitoring (RPM), chronic care management (CCM), and population-health workflows across the company’s platform. She will also oversee client-success teams and develop evidence-based protocols, training materials, and best-practice playbooks that boost clinician engagement and patient outcomes.

During her tenure as Clinical Services Manager at Veta Health, McElroy led cross-functional teams that leveraged AI and wearable data to lift adherence and engagement metrics in high-acuity populations. Earlier, she spent seven years in Norton Healthcare’s CVICU, earning two “Best in Care” awards and spearheading EMR optimization by participating on the system-wide EPIC team and identifying issues and partnering with IT to develop solutions for both individual hospitals and the larger health system.

“DocsInk places patients at the center of every innovation,” said McElroy. “We’re not just building software—we’re reshaping how care is delivered. I’m thrilled to merge my passion for clinical leadership, technology, and health equity to help providers bridge gaps in care and deliver measurable, life-changing results.”

McElroy holds a Bachelor of Science in Nursing from the University of Louisville, a Bachelor of Arts in Spanish/Psychology from Western Kentucky University, and is a certified medical interpreter. A frequent podcast guest and Sigma Theta Tau International inductee, she remains active in community outreach, healthcare hackathons, and Christian-based service initiatives aimed at improving cultural competence and access to care.

“Blaire combines deep clinical insight with a data-driven mindset,” said Clay Malloy, President of DocsInk. “Her ability to translate frontline realities into scalable digital workflows will accelerate our vision to make personalized, value-based care the standard, not the exception.”

 

About DocsInk

DocsInk is at the forefront of digital health, equipping healthcare organizations with scalable, user-friendly solutions for virtual patient care. From remote patient monitoring to real-time consultations, DocsInk’s comprehensive platform enables providers to deliver exceptional care anytime, anywhere. For more information, visit www.docsink.com.